Feature richness, affordability mobility, scalability,
and ease of use. Give your business these advantages by contacting
Intelligent IT Solutions where we know VoIP.
Managed IT Services
Complement your current IT staff, or manage
your entire IT infrastructure. Our full-service, flat-rate managed IT
service grows with your business, taking the pain out of technology.
IT Consulting Services
Intelligent IT Solutions consultants provide a broad
array of IT services to support your efforts to implement high-quality
automated systems that improve service delivery and business operations. We
are unique because our consultants not only understand technological needs
and standards, but also possess a deep understanding of business management
Help Desk Support
Let us provide you a U.S. based, customized Help Desk team without the capital investment, staffing issues or infrastructure requirements. Pricing is based on the services you use. Have your IT staff focus on your business issues not IT infrastructure management. By leveraging Critigen's 24x7 Help Desk / Service Desk, organizations avoid spending time and resources on training, expensive trouble ticket systems, and support costs for PC's, email, VoIP and Office Suite application support.
A professional IT help desk is a one-stop solution for all your company’s computer issues. Your outsourced Dallas tech support staff can handle several issues at one time. A team of IT analysts share troubleshooting and repair responsibilities, handling everything from managing cloud storage to upgrading hardware and recovering lost data. Help is just a phone call or email away when you hire an IT help desk. Qualified techs can support network servers and company computers remotely. This frees up employees and managers to do their jobs more efficiently. By directing all your computer needs to an IT support service, you eliminate the waiting time that occurs when a company IT person has to call an outside tech. IT pros are able to prioritize tech issues, tackling urgent ones first to prevent outages and data loss. When you work with a tech support team on an ongoing basis, they know your business communication needs and how to manage data for maximum productivity.
Help desk personnel can answer your questions about your voice and video systems, including VoIP and teleconferencing. The help desk techs are in close contact with the consultants who built your office IT infrastructure, so there’s no confusion or misunderstanding about the type of network you have or how problems should be remedied. End-user help desk support benefits everyone in your organization. Administrative assistants updating customer names in a database can call with questions about transferring data. Dallas tech support can assist a salesman on the road who has trouble connecting to the company’s servers. Office managers can call for assistance with company-wide concerns, including VMware cloud storage servers and data recovery.
At Intelligent IT Solutions Dallas tech support, our team offers a wide range of services. Our consultants can implement a cloud storage system for your company data, add or upgrade blade servers in our operating center, or provide most of the IT systems and support a business needs to stay competitive. We can outfit your company with the latest in scalable cutting-edge data and voice solutions that will grow with you. We have long-term partnerships with Cisco, Microsoft and Dell, among others, to better serve our customers.
The IQIT help desk is accessible through our website. Once you’ve signed up for our services, we’ll provide quick Dallas tech support for all your company’s computer and network problems. You can even pay through a drop-down menu on our site by credit card or Paypal. Call us today at 972-885-6544 for a free consultation.
Each year, thousands of companies across the US become victims of IT system attacks. The effects of these attacks can be anything from a minor network slow down to a major data loss. Firms are now looking to enhance their in-house security protocols in order to prevent hackers from gaining access into their systems and data. The first step in ensuring business IT security for Dallas, TX based companies is to work with a computer security service specialist. So in this blog, we’ll focus on three tips for working alongside a qualified IT security specialist in preventing system breaches.
Identify Sensitive Information
It’s imperative for small businesses to know which data they are storing is especially sensitive. Oftentimes companies store large swaths of information and so it’s important to know which data needs to be protected more vigorously. Another element of this identification process is to identify where the data is stored, as this will help the Dallas, TX computer security service company to quickly locate the data that requires high performance protection.
Isolate Sensitive information within the Network
In order for any security service to work effectively, sensitive information should be placed on as few computers as possible. The computers or servers that are storing sensitive information must be segregated from the rest of the network as much as possible also. This allows Dallas, TX computer security service providers to focus their work to one specific area of the company network rather than having to track data across the entire network.
By isolating sensitive information, firms can also identify who is accessing those areas of the network on a regular basis, providing a superior depth of information to investigations should data breaches occur in the future.
Utilize a High Performance Firewall
Many companies across the US are still using unsecured wireless networks. This style of security lapse leaves the organization completely open to data theft and fraud by both employees and those living and working close to the building. This is a vital area in which Dallas, TX computer security service companies focus their attention when building security systems for growing firms. The industry’s best firms can build high performance firewalls that protect business against even the most well-coordinated attack.
When beginning the creation of a highly fortified business security system, ensure that the options chosen are designed to protect the most important elements of your business. Contact our offices today to learn more about the options available to you and your company.